🛠️ FocusMouse Technical Support

Get help with FocusMouse

Quick Solutions

Issue: Hotkeys not working

Solution: Go to System Preferences → Security & Privacy → Privacy → Accessibility, then add FocusMouse to the list.

Issue: App doesn't detect all displays

Solution: Ensure all displays are properly connected and configured in System Preferences → Displays.

Issue: Hotkeys conflict with other apps

Solution: Try different key combinations or check System Preferences → Keyboard → Shortcuts for conflicts.

Restart the App: Quit and relaunch FocusMouse
Check Permissions: Verify accessibility permissions are granted
Reset Settings: Remove preferences file: ~/Library/Preferences/com.yourcompany.FocusMouse.plist
Restart macOS: Sometimes a system restart resolves display detection issues

If you're still experiencing issues, please contact us:

Response within 48 hours

For technical issues