🍼 FeedingTimer Technical Support

Get help with FeedingTimer

Quick Solutions

πŸ”” Alarm Not Working

Issue: Not receiving feeding reminders

Solution: Ensure notification permissions are enabled in Settings β†’ Notifications β†’ FeedingTimer. Also check that Do Not Disturb mode is not active.

⏰ Setting Feeding Interval

Issue: How to change the feeding interval

Solution: Go to Settings in the app and adjust the "Feeding Interval" to set the time between feedings (default is 4 hours).

πŸ“± Battery Optimization

Issue: Alarms not working when screen is off

Solution: On Android, disable battery optimization for FeedingTimer in Settings β†’ Battery β†’ Battery Optimization. On iOS, ensure Background App Refresh is enabled.

System Requirements

Features Guide

Recording a Feeding

  1. Tap the "Fed" button on the home screen
  2. The app will record the current time and schedule the next reminder
  3. View your feeding history by tapping the history icon

Managing History

Customizing Settings

Troubleshooting Steps

  1. Restart the App: Force quit and relaunch FeedingTimer
  2. Check Permissions: Verify notification permissions are granted
  3. Update the App: Ensure you have the latest version installed
  4. Restart Your Device: Sometimes a device restart resolves notification issues
  5. Reinstall: As a last resort, uninstall and reinstall the app (note: this will clear your history)

Still Need Help?

If you're still experiencing issues, please contact us:

πŸ“§ Email Support

xycoder@163.com

Response within 48 hours

When contacting support, please include:

  • Device model and operating system version
  • FeedingTimer version
  • Detailed description of the issue
  • Steps to reproduce the problem
  • Screenshots if applicable